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Pricing · modular by design

Your quality score rides on 2% of your calls.

TransMon scores the other 98%. Switch on the layers you need — TransMon CMOS, AutoQA and Transcription — and pay only for the coverage you actually use.

Build your stack ↓ Book a demo →
2%what manual QA hears
100%what TransMon scores

Build your stack

Switch on what you need.

Start with the CMOS, then layer AutoQA — for voice or chat — and Transcription on top. Toggle each one to assemble your quote.

01 By users

TransMon CMOS

The Customer Management Operating System — structured QA, dashboards and reporting your whole team lives in.

Custom scorecards
AI-assisted evaluations
Workflows & calibration
Root-cause analysis
Coaching module
Roles & integrations
Included in stack
MOST ADOPTED 02 By interaction

AutoQA · Voice

Automated quality on 100% of your voice calls — every call scored against your scorecard.

Speech Analytics Engine
Auto-scoring, full coverage
Sentiment & empathy
BRCP reporting
Dead-air / talk-over
Voice bot QA
Included in stack
NO TRANSCRIPTION 03 By interaction

AutoQA · Chat

Score 100% of chat, email & ticket conversations. They're already text — no transcription required.

Auto-scoring, 100% of chats
Chat, email & tickets
No transcription needed
Sentiment & tone
Compliance flagging
CSAT & resolution signals
Add to stack
04 By minute

Transcription

High-accuracy Speech-to-Text tuned for Indian contact centres — the fuel for analytics and compliance.

Domain-tuned STT
Indian + code-mixed
Speaker diarization
PII redaction
Custom vocabulary
Batch & real-time
Add to stack

Your stack

2 layers selected

Usage-based · billed annually · volume discounts · proof-of-concept on your own calls

How it works

01

Pick your layers

The CMOS on its own, or stacked with AutoQA and Transcription.

02

CMOS by users

TransMon CMOS is priced on team size and program scope.

03

AI by usage

AutoQA by interaction (voice or chat); Transcription by minute.

04

We size it with you

Tell us your volume — we build the quote and a POC.

Pricing FAQ

The questions we get first.

Two parts. TransMon CMOS is priced on users and program scope. The AI layers are usage-based — AutoQA on interactions auto-scored (voice or chat), Transcription on minutes processed. You only pay for the layers you switch on.
They compose. The CMOS stands alone; AutoQA (voice or chat) and Transcription run on top of it. Chat AutoQA needs no transcription since chats are already text, and Transcription can also feed your own analytics directly. Mix to match how mature your QA program is.
For AutoQA, one unit is one interaction auto-scored — a voice call or a chat/email. Chats are text already, so they don't consume transcription. Transcription is billed per audio minute for the voice you want transcribed. Each layer ships with a monthly allowance you can top up.
Yes — we run a scoped POC on a slice of your own calls so you can see auto-scoring and transcription accuracy on real audio before committing. Just flag it in your request.

Let's price your 100%.

Tell us your volume and the layers you want. We'll build the quote around it.